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  • Worldwide shipping
  • We strive to dispatch orders placed before 14.00 (GMT+1) the same day
Payment Methods Huma Air
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  • Worldwide shipping
  • We strive to dispatch orders placed before 14.00 (GMT+1) the same day
Payment Methods Huma Air

Per 1-1-2021 the United Kingdom has left the European Union.

This means the free trade of goods between the EU and the UK has stopped and all items sent to-, or coming from the UK will have to pass through customs.

To keep things simple and to avoid unforeseen costs for you, Huma-Air uses a DDP Service (Delivery Duty Paid) for consumer orders sent by standard shipping. This means NO extra costs for VAT or duties will be charged to you locally in the UK by HRMC. These costs are covered in the total price of your order.

These DDP Shipments to the UK are sent in bulk containers by our logistic partner, they will take care of your countries Customs Services to deal with the clearance and UK government taxes.

When you choose to use the UPS shipping method (available for orders over € 300) the DDP service is not avaialble and UPS will charge the VAT and import costs locally directly to you. (Huma-Air deducts the import costs off the order)

 

How does the DDP Shipping works:

  • As soon as your parcel leaves our depot in the EU the track will show “Depot Scan” and it will hold this status untill it reaches the local shipper Royal Mail or DPD in the UK

  • The parcel will be cleared by your countries Customs service, this clearance proces (DDP service) can take up to 1 to 14 days.

  • As soon as your parcel has been cleared by customs it is hand over to our local logistics partner Flostream.

  • Flostream will distribute the parcels to the local shipping service, Royal Mail or DPD.

  • As soon as the local shipper has received the parcel, the track and trace will be updated by their system and you will be able to follow the last part of the logistic route.

  • You can expand the tracking data by clicking the “+”  on the tracking page and then click “Deep Track” to go to the local tracking.

 

 

If you prefer to order locally, please contact  one of our UK Resellers

Disclaimer:
Your local law or regulations may be subject to change. We exclude any liability for any additional charges or taxes arising from errors or irregularities in the information as shared above.